0800 737 669

Mt Eden Motel
Mt Eden Motel

0800 737 669

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Policies

Check in / out

Check-in time is from 2pm

Check-out time is before 10am

We may be able to check you in earlier subject to availability.

Late check-out (12pm) option is available for $20.

Cancellation

Cancellations must be made by 2:00pm,  24 hours before arrival 

to avoid the cancellation fee of one nights accommodation.

We have the rights to pre-authorise your card prior to arrival.

Group bookings

Group bookings will be required to pay a deposit of 30% of the total amount. 

Group bookings will require four weeks notice for cancellation to avoid the 

cancellation fee of one night's accommodation.

Smokefree

All rooms are smokefree. A $300 penalty applies to any smoke affected rooms.

Please smoke in the car park or on your room balcony and ensure your room

door and windows are closed behind you. 

All ages welcome

We can provide travel cots with bedding, baby bath and highchair upon request.

No Pets

Pets are not allowed. Failure to comply you will be ordered to vacate the premises without refund.

No Party Policy

Mt Eden Motel enforces a strictly No In-Room Party Policy to ensure we can protect the motel and our guests at all times. No parties, loud disturbances and/or noise-nuisance are allowed or tolerated on this premise. In the event of a disturbance, one polite request (warning) will be given to reduce the noise. If our request is not followed, the guest will be asked to leave the motel without refund. Registered guest is responsible for all persons visiting. Non-registered visitors are only permitted until 9:00pm and must vacate. If found with more "people" on booking reservation after 9:00pm your stay will be considered a party. You will be ordered to vacate the premises without a refund. 

Service phone locations

Our reception hours are 

9:30am - 5:00pm (Monday - Saturday)

10:00am - 5:00pm (Sunday and Public Holiday)


If the reception area is unattended we have 2 service phones to reach our receptionist, located outside the reception by the main entrance and at the back of the reception. They are located beside both key drop box.  

Key drop box

We have 3 key drop box for your convenience located on the right hand driver side as you exit the driveway to Balmoral Road past the rubbish bins, outside the reception by the main entrance and another one at the back of the reception located beside our service phones. 


A $50 penalty applies to any lost or unreturned keys. This fee covers the cost of a new key and the change of the door lock. 

Payment

Full payment upon arrival is required. A valid credit card is required to make reservation.

Mt Eden Motel accepts the following forms of payment: Cash, Eftpos, Visa,

Mastercard or American Express.  

Parking

Parking is available on-site for the duration of your stay. Mt Eden Motel will not be liable for any damage or loss. Please ensure your valuables are secure.

Copyright © 2025 Mount Eden Motel - All Rights Reserved.

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